WebShieldWebShield
Public Offer

for providing WebShield services

Version of October 25, 2026

1. Scope

  • The Provider grants access to WebShield service features within the selected plan.
  • The Customer pays for services and complies with this offer.

2. Service delivery

  • Services are delivered remotely through the Provider infrastructure.
  • For proper operation, the Customer performs technical onboarding: DNS, proxying, and domain settings.
  • The Provider may perform scheduled maintenance and updates.

3. Warranty limitations

  • The service is designed to reduce malicious impact and security risks.
  • The Provider does not guarantee absolute or 100% protection from all attacks, incidents, or losses.

4. Payments and refunds

  • Service fees are based on the plan and prices in effect when the services are provided.
  • Object storage, apps and monthly protection plans are paid after use (postpaid): charges accrue daily for the services provided, and the billing period is a calendar month.
  • The amount due for a billing period is paid from the funds on the Customer's account; if they are insufficient, the Customer must pay it within 7 calendar days of the invoice date. The invoice is issued early in the next month, and earlier on a plan change or when the credit limit is used up.
  • The credit limit is the amount up to which services are provided before payment: 500 rubles or 10 US dollars depending on the account currency. The Provider may change the limit for a specific Customer. When the limit is used up, no new paid services are enabled until the amount due is paid.
  • Postpaid billing is available after the Customer confirms the email address and explicitly accepts the payment terms in the account. Until the first payment, the Provider may limit the services (number and size of storage buckets, traffic, computing resources); the limits are stated in the documentation.
  • If payment is late, the Provider may switch storage to read-only, pause apps and move domains to the free plan. The Customer's data is not deleted. The obligation to pay for the services provided remains.
  • Yearly plans are paid in advance for the whole period.
  • Payment is cashless using methods available in the account. Funds put on the account in advance are applied to future invoices.
  • Refunds are available for non-delivered services or confirmed technical inability caused by the Provider.

5. Changes to terms

  • The Provider may change service terms, plans, and this offer at any time.
  • A new version becomes effective upon publication unless another date is explicitly stated.
  • Continued service use means acceptance of the current version.

6. Termination

  • Either party may terminate the agreement unilaterally.
  • The Provider may immediately suspend or terminate access for violations, abuse, or security threats.

Registration, payment, or use of WebShield services means full and unconditional acceptance of this public offer.